Frequently asked questions
Where is my product?
You can use the tracking order number available on your confirmation email to track your products live.
How much will it cost to deliver my order within UAE?
Do you deliver internationally?
Unfortunately at the moment we only deliver within the UAE. International shipping will be available in the future.
What payment methods do you accept?
Do you store my credit card details?
In which currency will I be billed?
Do you do wholesale orders or branded products?
If you are interested if any of our products for your business or as custom branded products please contact us directly at email@example.com
I am often busy I often find it difficult to find the time to lead a more sustainable lifestyle, is there anything I can do?
Yes! There are any number of simple ways to lead a more sustainable lifestyle. Most of which only require behavioural changes not more time or money. For example, consiously choosing items at the grocery store that do not contain single use plastics. Refilling a water bottle could safe you time and money through not having to purchase new bottles of water.
If I have an idea that may help others become more sustainable in their daily lives, how can I share this with the community?
We actively encourage these ideas and would love them to be shared with our community. Please tag us on instagram and we will share these ideas on. We all need to share our sustinable ideas so collectively we can reduce the impact of the global environmental crisis.
Are all your products sourced from sustainable materials?
Our products are fabricated from a number of different materials such as stainless steel, recycled plastic, nylon, cotton to name a few. All materials used are chosen to reduce the impact on the environment either through reuse or removing reliance on an otherwse harmful alternative. If plastics cannot be avoided within these products we look to use recycled plastics where possible
Do you have a returns and refund policy?
Yes! We strive to provide the best quality products that meet your sustainable needs, however if you are not 100% satisfied you can return the products within 14 days and receive a full refund. Please see our returns and refunds page for further details